Rates & Services

Rate Sheets

Below you will find PDF copies of our rates in both San Francisco and all the cities we serve outside of San Francisco County.

(note: Adobe Reader or comparable PDF reader required. Click here to download Adobe Reader)

Delivery Windows

Pelican Delivery rates for all deliveries are based on a “window of time” in relation to when the order is placed or its scheduled deadline. To insure a package arrives at its destination by its deadline, we provide three service windows in which our customers can choose from:

Window of Time Table

(If necessary, click the image of our courier delivery windows to enlarge.)

Types of Couriers

Pelican Delivery, Inc provides two types of couriers, Bicycle Messengers and Vehicle Messengers:

Bicycle Messengers

Bicycle messengers can carry anything that can fit in their messenger bags or on specialized bike racks
  • Standard delivery charges apply for items under 10lbs, while $.20 per pound is charged for any weight over 10lbs
  • Any delivery over 25lbs will be billed at Vehicle Messenger rates
  • Any package that cannot be carried in a messenger bag, but can fit on a specialized bike rack will incur a Flat Oversized Charge of $3.00
  • Any delivery placed after 4pm will be upgraded to a Rush Delivery, and will be subject to Rush charges

Vehicle Messengers

Vehicle messengers can carry anything our bicycle messengers cannot.
  • Standard delivery charges apply for items under 10lbs, while $.20 per pound is charged for any weight over 10lbs
  • Any singular delivery piece that is massive/unwieldy (such as a flat screen tv, or a 5×9’ art canvas) will incur a Flat Oversized Charge of $5.00
  • Any delivery placed after 4pm will be upgraded to a Rush Delivery, and will be subject to Rush charges

Packaging & Labeling

To insure your package is delivered properly, please label your delivery with all pertinent information, and be sure that the delivery address is correct. Deliveries with the wrong address will be subject to rerouting charges. 
Example of Proper Labeling:
  • John Doe
  • Acme Company
  • 123 USA Street
  • Nowhere, CA
  • 94xxx
  • (123) 456 – 7890

Waiting Times, Insurance, and Off Hour Deliveries

  • Ever delivery is given a 5 minute grace period. If for any reason our messengers must wait (because documents must be reviewed and signed for, recipients are out to lunch, package is not yet ready, etc.) $.50 will be charged per minute of waiting time
  • All packages are insured up to $100.00
  • Off Hours and Weekend deliveries may be available upon inquiry

Hours of Operation

Monday – Friday / 8:00am – 7:00pm

Contact

T: (415) 777 - 4640

F: (415) 777 - 2320

E: PelicanDelivery@gmail.com